Yesterday, when my websites went down and I tried contacting the server support, I encountered the most unhelpful guys on earth. Usually, Josh (one of the support guys) is very prompt, but, yesterday, I went through hell. No, I am not changing them yet, because the problem was not theirs. But, they could have been more understanding. So, I took time to surf around for more servers with “kind” support staff. While searching, I came across this web hosting review site. They are called web hosting geeks. I looked at their alexa stats and saw 15k odd rank. It means a lot of people use them, must be very popular.
The first impression was also good. I normally hate sites that do not display subject matter at home page. The sire had all the answers to the question like, which is the top ten and best in their categories. Next question was if they are rigged stats. So I checked sample pages like the dedicated server and the vps hosting.
Both the above categories were backed with customer testimonials. I like that cause it gives a fair picture. You could give out the biggest space, be highest bandwidth, but, if the customer is not happy, there is no point. I actually faced a situation like that. The web server company was asking for a charge if I wanted their support immediately. If I can wait for a day, then the support is free. Any way, I quit the 3rd day of the trial period. Well, I am not surprised that its not listed on the top ten web servers in this site.
If you are unhappy with the services of a host, you can definitely sign up on web hosting geeks website and type out your point of view on the host. At the same time, if you like a host, you can definitely type that in. Such resources can help fellow netizens.
I took time to go through webmasters resources and blog of web hosting geeks. They had very informative articles. Although, as a seasoned webmaster, you know most of the content posted there, there is still a scope to learn. As for beginners, it gives a lot of knowledge which can help purchase. Even if you plan to purchase web hosting from a reseller, you could still look into it to figure out alternatives or the soundness.
